Galaxy Note 7 Issue Update: Exploding Phone Issue To Be Finally Addressed By Samsung

Samsung has been in hot water this year when the issue about Galaxy Note 7 units exploding started in September. The company has since then started finding out the cause of the issue and is said to be releasing their findings before the year ends.

According to BGR, theories started to surface regarding the reason why the Galaxy Note 7 unit's battery overheated resulting in the explosion of the phone. Samsung has been asked for clarification on these, but the company has not released any statement about the speculations.

When the cases on the Galaxy Note 7 units exploding started to increase, the company was forced to announce a recall on the smartphone units. Fortune reports that batteries were considered as the main factor causing the explosion, but Samsung wanted to investigate on other reasons that could have contributed to the issue.

Samsung then announced that the replacement batteries should fix the issue but a series of Galaxy Note 7 explosion still continued. This has resulted in another recall until the company finally decided to stop the production of the smartphone unit.

The issue is expected to affect Samsung's sale especially on the upcoming Galaxy S8 since consumers will likely question or worry if the issue will also be present on the upcoming unit. Android Headlines stated that Samsung's expected release on the findings of the investigation is to ensure their consumers that the upcoming Samsung Galaxy S8 will not have the same issue.

Reports have also revealed that Samsung has started new rounds of internal investigations regarding the Galaxy Note 7 explosion issue on November 11, and the results are expected to be released and publicized by the end of the year.

Samsung is also planning on reusing the returned defective phones once the issue has been determined and is expected to sell refurbished units once the company makes sure the issue has been resolved.