iPhone 6s Battery Replacement Another Samsung Galaxy Note 7 Fiasco? Apple Addressed Issue With A Free Repair Program
Apple has launched a battery replacement program for iPhone 6s handsets that are encountering shutdown problems. The second repair program will be free of charge and covers units manufactured between September and October 2015. The Cupertino company attributes the problem to a fault with the battery that results to handsets randomly powering down.
According "The Guardian," Apple's free repair program for iPhone 6s smartphones will only address a very small number of handsets that may unexpectedly shut down. The tech company published a support document on Sunday in response to the complaints of several customers.
Apple advises iPhone 6s owners whose handsets' screens are cracked to resolve the issue first prior to the battery replacement. Damaged screens could impair the replacement of the battery. The company reiterates that there will be a cost associated with the repair.
The website Engadget reported that customers who are eligible for the Apple's iPhone 6s battery replacement program must visit the nearest local Apple Store or authorized service provider. Those who will qualify will get a replacement device.
The battery replacement scheme for Apple's iPhone 6s mobile phones follows another repair program the company launched for the so-called touch disease affecting the iPhone 6 Plus. This issue is reported by customers who found their touch screen inoperative following the appearance of a thin grey line.
The iPhone 6s battery problem facing Apple has raised concerns among its avid buyers that their handsets might also end up like the Samsung Galaxy Note 7 fiasco which involved the overheating of its batteries. The South Korean company plunged into global scandal after Note 7 phones caught fire this year.
In October 2016, the website BGR reported on a woman who claimed that her iPhone 6s Plus went up in flames. Another report by the same website, quoted the Phone Arena that an iPhone 6s caught on fire. Apple is currently investigating on the alleged explosion of the handsets.