GoPro Karma Drone Recall: Users' Reports Of GoPro's First Drone Crashing Down Continue To Loom
GoPro just had their first, major hump: a recall on all of their Karma devices. The company just issued an announcement of GoPro Karma recall last Tuesday.
The move might possibly cause some big wound to the company's publicity. The good thing, though, the recall announcement did not make a very huge noise since it was overshadowed by the turnouts of United States' 2016 Election turnouts, Outside Online reports. For what seems to be a concern of the whole world versus some techonology concern, GoPro has strategically announced their biggest problem in the shadows.
GoPro used their website to announce the recall. They urged all their customers who were able to acquire the Karma drone to immediately return the device to the company or to the store where they bought the device to get a full refund. As of writing, GoPro has not released any updates yet about the reason why the drone is crashing down at flight mode. The company also did not released any announcement yet whether they are going to produce newer versions of the drone nor make replacements.
The Verge's writer noted Michael Blades, a drone analyst, on his statement regarding GoPro's Drone failure days before Karma was released. He specifically said that "DJI is a drone company. [GoPro] is a camera company. It doesn't surprise me that they are having technical problems with their first drone product, even after the delays. That's actually to be expected."
The in-depth piece about GoPro's failure also points out how the company tried Karma to cater "a lot of things" when the company should have focused only on one thing for its first release: the device being a "drone". Compared to its rival device - DJI Mavic Pro - along with the drone itself, the Karma drone has its own stabilizer and waterproof case, supposed to be making the device the ultimate travel and adventure coverage kit.