Microsoft confirms a software update of Surface Pro 3 battery
Microsoft did not expect to have user woes related to battery drainage of Surface Pro at the time of its release. A release of Surface Pro 3 on June 20, 2014 in US, UK, Australia & other countries expected to get a good demand as Microsoft believed that this tablet would replace the laptop on table. As per the tech giant Microsoft, it did really go well apart from the battery issues.
People were in full flush of buying this tablet cum laptop type device but disappointed by the way battery drained even after using the device for small period. Some people brought it to internet and showed their dissatisfaction and concern over the device. A coincidence happened as well with the owners, battery started to drain quickly after the warranties of the device ran out
According to slashgear, Microsoft released a user relaxing statement that the battery issues are not due to any hardware problems. The user's concern can be fixed by only software update. Microsoft confirmed that the team is testing the software and soon be released into the software world for quick updating by the Surface Pro 3 users. But, the exact release date is not confirmed by the Microsoft.
Microsoft released the statement, "We can now confirm that this Surface Pro 3 battery capacity question is not a hardware issue, but one that can be addressed with a software update. Our team has been working on and is now testing, an update that will address this. We'll publish the update as soon as it has passed our quality assurance process. For now, you should not consider replacing your device as an update is pending."
Before the release of official statement from Microsoft regarding the software update, some users already spent $450 for hardware replacement. Microsoft has no words on offering compensation for those who have already paid for the replacement but the tech giant assures the release of software update soon.